Refund policy

Returns and Refunds

We do not accept returns, but we do offer refunds in certain circumstances.  If your order arrives damaged or unusable, you have 30 days from the date of purchase to request a refund.  If 30 days have passed since your purchase, we will not issue a refund.

To be eligible for a refund, your item must be in the same condition that you received it, unused, and in its original packaging.  You’ll also need the receipt or proof of purchase, and you must provide a photo or proof of damage.  You also must have purchased our shipping protection to qualify for refund.

To start the refund process, you can contact us at info@bluedogbeverage.com. 

If your request for a refund is accepted, we will issue a refund within 10 days to the same payment method you used when purchasing your item.  Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bluedogbeverage.com.

You can always contact us for any return question at info@bluedogbeverage.com.